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For products purchased and used in the U.S., Hach Company warrants its products to the original purchaser against any defects that are due to faulty material or workmanship for a period of one year from date of shipment unless otherwise noted in the product manual.
In the event that a defect is discovered during the warranty period, Hach Company agrees that, at its option, it will repair or replace the defective product or refund the purchase price, excluding original shipping and handling charges. Any product repaired or replaced under this warranty will be warranted only for the remainder of the original product warranty period.
This warranty does not apply to consumable products such as chemical reagents; or consumable components of a product, such as, but not limited to, lamps and tubing.
Contact Hach Company or your U.S. representative to initiate warranty support. Products may not be returned without authorization from Hach Company.
Warranty claims are subject to Hach's Terms and Conditions of Sale.
Hach has a complete portfolio of instruments and chemistries with support and services to help you get the right results.