Two Factory Service centers in the US provide expert support, repair, calibration and preventative maintenance
of your Hach Analyzers.

Hach Brands:

Over 95 expert Hach-employed field technicians, and three remote field depots supporting the domestic US, provide you with on-site repair, preventative maintenance and calibration services.

» My local Hach Field Service Technician 

Help minimize your cost and maximize your uptime. Please contact our technical support prior to sending an instrument in for repair. This will ensure that instrument setup or application anomalies are not causing the perceived failure. Use the following link to contact us:

» Premier Technical Support and Service Contact Points

Not broken? Just need a preventative maintenance or calibration performed at our Hach repair center? Use the below form to create your self service Return Authorization! For a repair please use the Technical Support link

» Self Serve Return Authorization Label for Calibration \PM

See How are Partnership Service Programs can save you money by maximizing up-time, and guaranteeing maximum instrument performance.

» Hach Partnership Protection Programs

Hach service can provide rental and loaner instruments for select models. Contact us for more details. The below links will submit a request for a required return label for your rental or loaner.

» Self Serve Rental Return Label | Self Serve Loaner Return Label