Expert Service Repair
State of the art Factory Service Centers
Two Factory Service centers in the US provide expert support, repair, calibration and preventative maintenance of your Hach Analyzers.
Loveland, Colorado Facility
Ames, Iowa Facility
Other Hach Brands
ANATEL
Dr. Lange
Environmental Test Strips
Evita
GLI
HIAC
Homeland Security Technologies
Hydrolab
Lachat Instruments
Marsh-McBirney
MET ONE
OPS Systems
ORBISPHERE
OTT Hydrometry
POLYMETRON
Radiometer Analytical
Sea-Bird Electronics
Sigma
WET Labs
Expert Direct Field Service
Over 95 expert Hach-employed field technicians, and three remote field depots supporting the domestic US, provide you with on-site repair, preventative maintenance and calibration services.
My Local Hach Field Service Technician
Contact Us: Technical Issues & Factory Repair
Help minimize your cost and maximize your uptime. Please contact our technical support prior to sending an instrument in for repair. This will ensure that instrument setup or application anomalies are not causing the perceived failure.
Calibration, Validation and Preventative Maintenance
Not broken? Just need a preventative maintenance or calibration performed at our Hach repair center? Use the below form to create your self service Return Authorization! For a repair please use the Technical Support link.
Self Serve Authorization Label for Calibration
See how our Partnership Service Programs can save you money by maximizing up-time, and guaranteeing maximum instrument performance.
Rental and Loaner Returns
Hach service can provide rental and loaner instruments for select models. Contact us for more details. The below links will submit a request for a required return label for your rental or loaner.
Self Serve Rental Return Label | Self Serve Loaner Return Label
