Live Help*
Chat online with a Hach support representative in real-time.
»Chat Now.

Find a U.S. On-Site Sales Representative*
Use our Regional Sales Representative Locator  to find an authorized reseller provider in your area.

Find an Authorized Worldwide Distributor
Browse our Worldwide Distributor List to find a reseller worldwide.

Reagent Delivery Program (RDP)*
Lower your inventory costs, ensure fresh reagent supplies and reduce paperwork with the
Hach Reagent Delivery Program.

Place an Order*
Hach.com offers quick links to all the different ways to find what you are looking for and to
Begin Your Order.

Policies
Terms and Conditions | U.S. Warranty Policy | Returns Policy | Shipping and Transportation Policy | ISO Quality Certification | Privacy Policy.

Contact Hach Technical Support
Industrial Customers Call: (866) 450-4248
Municipal Customers Call: (800) 227-4224

Email Hach Technical Support
Submit Hach's Comment/Support Request Form and our technical support staff will always respond within one business day, if not the same day.

Contact Sigma or Marsh-McBirney Flow Technical Support
Toll Free US and Canada Call: 800.368.2723
Outside US and Canada Call: 301.874.5599
24/7 Technical Support Call: 800.635.1230
E-mail: hachflowservice@hach.com

Contact WIMS Technical Support
Phone: (800) 677-0067
Phone: (505) 892-6700
E-mail: iimsupport@hach.com

Contact Hach Service Contracts
Call: (800) 227-4224, #6178

Hach Service Partnership Program*
Partner with Hach to ensure that your equipment continues to provide optimum performance and reliability. We offer a number of Service Partnership Programs designed to let you choose one to fit your specific requirements.

Hach’s Expert Service Repair*
Two Factory Service centers in the US provide Expert Support, Repair, Calibration and Preventative Maintenance of your Hach Analyzers.

Find a U.S. On-Site Service Representative*
Use our Regional Service Representative Locator  to find an authorized service provider in your area.

Find an Authorized Worldwide Distributor
Browse our Worldwide Distributor List to find a reseller worldwide.

Rental and Lease Programs*
For short-term needs or when you are unable to make capital expenditures, Hach has rental and leasing programs available. Call: (800) 227-4224, select instrument service from the phone tree.

Hach Refurbished Instrument Sales*
The Hach Service Department offers a selection of Factory Renewed Products for sale at reduced prices. This is a great option for customers on a budget or striving to meet emerging testing requirements.

Contact Hach Technical Training
Call: (800) 227-4224, #2344

Hach Technical Training Center (HTTC)*
Hach offers world-class hands-on Laboratory Analysis Training at regional locations convenient to you, so you can learn how to Be Right and Stay Right.

Hach Technical Training Schedule*
Many classes have been state certified for 6 to 7 contact hours per day. Check our
Scheduled Workshops for one near you.