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Contact Us
Corporate
United States
Hach Company P.O. Box 389 Loveland, Colorado 80539-0389 Phone: 800-227-4224 Fax: 970-669-2932
Canada, Latin America,
Africa, Asia, Oceania USA Hach Company P.O. Box 389 Loveland, Colorado 80539-0389 Phone: +1/970-669-3050 Fax: +1/970-461-3939
Europe, Middle East,
Mediterranean Africa HACH LANGE GmbH Headquarter HACH LANGE Willstätterstr. 11, D-40549 Düsseldorf, Germany Tel.: (+49) (211) 52 88 0 Fax: (+49) (211) 52 88 143
Support
Product/Sales Support
For general information, customer assistance with product or ordering questions, or technical support, call 800-227-4224.
For industry-specific questions, call your dedicated customer service representative:
Industrial: 866-450-4248 Municipal: 800-227-4224 WIMS: P:(800) 677-0067 F:(505) 994-3574
Live Help
Chat online with a Hach support representative in real-time. »Chat Now.
Find a U.S. On-Site Service Representative
Use our Regional Service Representative Locator
Find a U.S. On-Site Sales Representative
Use our Regional Sales Representative Locator
Find an Authorized Worldwide Distributor
Browse our Authorized Distributor List to find a reseller worldwide.
Hach Support
Browse Hach's Support Page for service and support contact information.
Hach Service Partnership Programs
Hach's Service Partnership Program is comprised of three all-inclusive service agreements that meet the needs of every facility. Included are Field, Bench, and Self-Service Partnerships.
Customer Support Request Form
If you are not sure that you require service, the quickest way to get an answer is to submit a Customer Comment/Support Request Form, which allows you to describe your question in detail with a response time between 0-1 business days.
Hach Email List
Use our Hach email sign-up form to add yourself to Hach email publications. If you wish to change your subscription, simply click “Manage Subscriptions” at the bottom of any Hach email to add or unsubscribe from a particular email publication. If you wish to unsubscribe from all Hach email publications, use Hach’s email unsubscribe form.
Hach Catalog Mail List Update
Use our Hach mail list update form to add, delete, or update your company's employee names and mailing address for catalog mailings.
Hach Shipping and Transportation Policy
View Hach's Transportation Page to view terms & conditions of shipping and frieght charges.
All Hach Policies
Browse our Policies Page to view Terms & Conditions, Warranty Policies, Privacy Policies, etc.
Directions to our Loveland Facility
Directions from the North via I-25
• Take I-25 heading South • Take exit 262 for CO-392 E • Turn right at CR-32 • Turn left at SW Frontage Rd • Turn right at Earhart Rd • Turn left at Lindbergh Dr Directions from the South via I-25 • Take I-25 heading North • Take exit 259 for Crossroads Blvd • Turn left at CR-26/E Crossroads Blvd • Turn right at Byrd Dr • Turn left at Earhart Rd • Turn left at Lindbergh Dr |
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